[Redacted] assessments tool is a comprehensive document management system designed to support structured organization and flexible handling of complex regulatory information. It enables efficient execution of core tasks such as searching, viewing, downloading, and commenting review, while also offering advanced capabilities to streamline internal workflows, including:
Browsing categorized records
Creating and managing electronic records
Managing file attachments individually
Performing full-text search across content and metadata
The Problem
The client faced challenges navigating the global cyber landscape. It was complex, constantly evolving, and difficult to interpret at scale. They needed a clearer, more structured way to identify relevant threats, share information across appropriate channels, and support strategic decisions around cyber defense and deterrence.
The Process
Discover
Define
Ideate
Design
Business Challenges
Overwhelming Complexity Difficulty navigating large volumes of documents with deeply nested structures Struggle to distinguish between similar versions, especially when naming conventions aren’t clear
Inconsistent Metadata Usage Users apply tags or categories inconsistently, leading to poor searchability Lack of guidance on how to structure metadata for regulatory use cases
Poor Search and Retrieval Hard to find specific documents quickly without knowing exact keywords Filters may not reflect how users think or work with regulatory content
Version Control Confusion Uncertainty about which version is current or approved Risk of working from outdated or draft content
